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Frequently Asked Questions

What size am I?

For full details on finding your size, see our Fit Guide.

Across the country, let alone the world, sizing is a very subjective topic. As Naomi does all of the pattern cutting herself, her own body acts as her primary tool for testing everything. We are a new brand and committed to making sure your clothing fits right. If you are unsure of your size, please do not hesitate to reach out at and we will work with you to get to the right fit.

What is made to order?

A made to order garment is not made until, you guessed it, you order it. This means that NAOMI NOMI doesn’t create excess inventory that, like much of what the fashion industry produces, goes directly from the manufacturer to a landfill. 

We make only what we need, and we need only what you want.  

Sounds nice. But when do I get my clothes?

Our current lead times are:

Scarves: two weeks

Oxfords: four weeks

We will notify you via email when your order has shipped!

Do you ship to London, Paris and Tokyo? What about Brazil and Lithuania?!

We ship everywhere women wear clothes and people deliver mail.

Returns? Exchanges? What’s your deal?

Because all of our garments are made to order, we are unable to offer refunds. We’re happy to offer store credit towards your next purchase so long as the returned garment is unworn.

We put a lot of thought into our sizing, so if a garment isn’t fitting quite right, send us a note and we will work with you to find the right size.

I want to feel all your fabrics. Can I?

YES! Fill out this form and we’ll send you a swatch card of all our very-touchable fabrics the next day.

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How on earth do I tie my new beautiful schmatte?

Worry not, we made you A Guide!

I still have a question! How can I ask it?

Drop us a line at and a real, live human will get back to you asap.