Frequently Asked Questions

When are your holiday shipping deadlines?

Made-to-order Garments (Oxfords, dresses, etc.)
Order by 11/28 for pre-12/24 delivery

Small Batch Accessories (Scarves, Hats, etc.)
Order by 12/15 for pre-12/24 delivery

What size am I?

Click here for our comprehensive Fit Guide! One note: across the country, let alone the world, sizing is a very subjective topic. As Naomi started NAOMI NOMI sewing everything herself, her own body acts as her primary fit model. We are a new brand and committed to making sure your clothing fits right. If you are unsure of your size, please do not hesitate to reach out at naomi@naominomi.com and we will work with you to get to the right fit.

When and where can I buy in person?

Renegade New York
125 W. 18th St., NY, NY
11/12 - 11/13
11am-5pm

NAOMI NOMI Holiday Studio Market
Brooklyn, NY
12/3-12/4
Specific Time & Location TBD.
Be sure to sign up for our email list and follow us on social for more details.

When are your upcoming sales?

Here’s the thing, we don’t actually do sales. Not even Black Friday. We’re made-to-order, never keep excess inventory that we have to offload, manufacture locally and love fancy fabrics. To make up for the cost and avoid passing it onto you, we keep margins small. That means you’re getting the best possible rate year round.

What if I miss the shipping deadlines?

We might have your size & color in the studio, but we can’t promise! Check our website for the most up to date information. If we have it, order by 12/15 and we’ll be able to ship in time for gift giving.

What if I miss even those dates?

If you miss our final holiday order dates (12/15), we will be offering free pickup at our Brooklyn studio all the way through Christmas Eve and the final night of Hannukah.

Wait...when is Hannukah?

Dec. 18 - Dec. 26 which means the last night is the day after Christmas ;) Follow our general Holiday Deadlines above and you’ll be good to go.

What is made to order? What is small batch?

A made to order garment is not made until, you guessed it, you order it. Small batch garment making is a slightly different model that we use for our accessories. Since we don't have to worry about sizing, we make our scarves and kerchiefs in batches of about 20-30 units at a time. 

Using both of these models in tandem ensures that NAOMI NOMI doesn’t create excess inventory that, like much of what the fashion industry produces, goes directly from the manufacturer to a landfill. We make only what we need, and we need only what you want.

Do you ship to London, Paris and Tokyo? What about Brazil and Lithuania?!

We ship everywhere women wear clothes and people deliver mail. Just note: customs and import duties are imposed by the country we ship to and are therefore your responsibility.

Return policy? Exchanges? What’s your deal?

As a made-to-order brand that minimizes waste, we do not currently offer returns. However, we do let you exchange sizes until you land on the right fit. We have a very detailed fit guide which can found here to help.

Just not that into your order? We are happy to offer store credit for any purchases within 2 weeks of delivery.

I still have a question! How can I ask it?

Drop me a line at naomi@naominomi.com and I will get back to you as soon as possible, I promise.

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